Privacy Policy

Effective Date: June 12, 2025
At Celerity Fiber, we recognize the importance of your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with us through our website—specifically, the contact page at www.celerityfiber.com/contact. By using this page and submitting any personal information, you acknowledge that you have read, understood, and agree to the practices described herein.

1. Information We Collect
When you submit a message through our contact form, we collect the personal information you voluntarily provide. This typically includes:
Your full name
Email address
Phone number
Company or property name
The content of your message or inquiry
This information is gathered exclusively for the purpose of responding to your request or inquiry. Whether you are reaching out with a sales-related question, a support request, a potential partnership, or a general comment, we use this data only to communicate with you effectively and appropriately.
We do not knowingly collect information from individuals under the age of 16. If you believe we may have collected data from a minor without parental consent, please contact us immediately so we can take appropriate action.

2. How We Use Your Information
Your personal data is used strictly for the following purposes:
To respond to your inquiry or message
To provide customer service or technical support
To follow up on your experience or satisfaction with our team
To maintain internal documentation and communication logs
To comply with legal obligations or resolve disputes, if necessary
We do not use the contact form submissions for marketing or promotional purposes unless you explicitly opt-in to receive such communications, such as newsletters or product updates. You can withdraw consent to marketing communications at any time.

3. Data Sharing and Disclosure
We respect your privacy and do not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. However, in limited circumstances, we may share your information with:
Authorized personnel within Celerity Fiber who need access to perform their duties
Trusted third-party service providers (e.g., hosting services, IT support, customer relationship management systems) that assist in operating our website or responding to your inquiry. These partners are contractually obligated to protect your data and handle it in accordance with applicable data protection laws.
In the rare case of a legal requirement—such as a court order, subpoena, or other lawful request—we may disclose your data as required to comply with applicable laws and regulations.

4. Data Security
We implement industry-standard security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
HTTPS encryption on our website
Secure internal access controls
Limited and monitored access to stored data
Ongoing technical updates and security monitoring
Despite our best efforts, no system can be guaranteed to be 100% secure. We therefore advise against submitting highly sensitive personal or financial information through the contact form.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. This may include:
Maintaining a record of communication history
Tracking the resolution of support or sales requests
Complying with legal or business documentation requirements
When your data is no longer required, we securely delete or anonymize it in accordance with our internal data retention and destruction policies.

6. Your Rights and Choices
Depending on your location and the laws that apply to you—such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA)—you may have the following rights regarding your personal information:
The right to request access to the data we hold about you
The right to correct or update inaccurate or outdated data
The right to request deletion of your personal data
The right to withdraw consent at any time, where processing is based on consent
The right to restrict or object to the processing of your data
The right to receive your data in a portable format (where applicable)
To exercise any of these rights, please contact us at privacy@celerityfiber.com. We may request additional information to verify your identity before proceeding with your request to ensure your data remains protected.

7. Third-Party Links and External Websites
Our website may contain links to other websites that are not operated or controlled by Celerity Fiber. Once you leave our domain, this Privacy Policy no longer applies, and we encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

8. Policy Updates
We reserve the right to revise this Privacy Policy at any time to reflect changes in our practices, legal obligations, or the functionality of our website. Any updates will be posted on this page, and the “Effective Date” at the top will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, you may contact us at:

Celerity Fiber
 1733 NW 21st Terrace
 Miami, FL 33142, United States
 Email: privacy@celerityfiber.com

We value your trust and are committed to maintaining your privacy with the highest standards of integrity and care.